Click here to listen to a telephone conversation between a receptionist and a patient to arrange an appointment with the doctor, answer the questions about the conversation and do the vocabulary activities that follow. You can get the full transcription of the converstion in the section "Quiz script".Once you've done the activities check the right answers and copy and paste them in a word document and send them to me. If you have any problem or doubt, please, leave a comment at the bottom.
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